24-Hour Crisis Line: 1-866-296-0447 inquiries@ywcalethbridge.com
Outreach Services

Outreach Services

Mobile advocacy & connection to community services



Visit YWCA Lethbridge
604 8th Street South

from community agencies

Hours of Operation

Monday – Friday
8:00 AM – 5:00 PM

Related Programs

Amethyst Project

Crisis support and advocacy for survivors of sexual violence

Co-Ed Fitness Centre

An inclusive environment where everyone can enjoy the benefits of regular exercise without judgment.

Harbour House

Women’s Emergency Shelter & 24-Hour Crisis Line

Monitored Exchange
Parent Support + Child Development
Project Recovery

Practical tools for children & youth who have experienced trauma

Safe Visitation
Women's Residence

Our 32-bed residence offers single and double rooms with shared kitchen, bathroom and laundry for women (and any dependent children) to rent on a monthly basis at very reasonable rates.  

Program Overview

Outreach services helps people who have experienced family or sexual violence navigate through challenges and accomplish goals that will transition them into living a healthy safe life. Best of all, YWCA Outreach Services are mobile, so we can assist people with services and advocacy throughout the community.

Our Outreach team helps clients work through an immediate crisis and navigate the legal systems. They provide support for police intervention, medical appointments, and social services issues.


Outreach Services can assist with

  • No contact orders
  • Emergency protection orders
  • Victim impact statements
  • Service and goal plans
  • Interim custody orders

Outreach works with clients to help them obtain stable housing and supports them in all aspects of their lives. This may include, but is not limited to, finding funding, working with outside resources like AISH, Alberta Works, Housing Associations within the community and referrals to community resources.


Other Related Services


Victim Awareness Sessions

Victim Awareness Sessions provide people who have experienced domestic violence with information to better understand domestic violence and the protocols and role of the Court in dealing with it. With education and accurate information, we help our clients make informed decisions and navigate the changes necessary to deal with the issues surrounding family violence.

The goal of these sessions is to assist victims in taking control in their lives through better understanding the cycle of violence and destructive patterns in their relationships and to educate them about the options and resources available to help them make changes and work towards healthier relationships.


Landlord and Tenant Information Sessions

Outreach Services provides informational sessions for both community agencies and individuals to address tenancy rights for both the tenant and the landlord.

These sessions provide information that addresses tenancy issues and ensures that both tenants and landlords are aware of their rights and obligations pursuant to the Residential Tenancies Act and the Mobile Homes Sites Tenancies Act.


Groups and Individual Informational Sessions

Outreach Services takes a holistic approach to addressing the many impacts of domestic violence. We offer a variety of programs that address our clients’ needs – mind, body and spirit.

  • Anger Management
  • Domestic Violence Awareness
  • Boundaries, Assertiveness & Self Esteem
  • Healthy Relationships
  • Grief and Loss
  • Life Skills Training (like budgeting and meal planning)
  • Self Care & Stress Management



Tracy James, Shelter Services Manager



Who Can Access?

People who have experienced family or sexual violence

All ages; all genders




Yes, transportation is available for specific reasons (e.g. medical or legal appointments; food bank, etc.).

Partial Program Funding

through YWCA Harbour House


604 8th Street South, Lethbridge, AB T1J 2K1
Phone: 403-329-0088inquiries@ywcalethbridge.com | 24-Hour Crisis Line: 403-320-1881 or 1-866-296-0447
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Charity Registration Number: 108227919 RR0001